Press & Media
Last updated: August 7, 2026
For interviews, coverage or data requests: info@jagproject.com — we reply within 24 hours. Journalists and editors get free full review access issued the same day, so you can try the actual product yourself.
Company
Operator: Jag Project, LLC
Founder: Jag Yamamoto — part-time lecturer, Dept. of Design Informatics, Musashino Art University
Address: 7-13-3 Kameido, Koto-ku, Tokyo 136-0071, Japan
Business: Travel eSIM / SIM "PANAM TravelSIM" and the traveler AI service "Travel AI Rescue". Selling overseas SIMs in Japan since 2014.
Media contact: info@jagproject.com (reply within 24 hours)
Founder: Jag Yamamoto — part-time lecturer, Dept. of Design Informatics, Musashino Art University
Address: 7-13-3 Kameido, Koto-ku, Tokyo 136-0071, Japan
Business: Travel eSIM / SIM "PANAM TravelSIM" and the traveler AI service "Travel AI Rescue". Selling overseas SIMs in Japan since 2014.
Media contact: info@jagproject.com (reply within 24 hours)
Travel AI Rescue — the facts
An emergency-focused travel AI, sold bundled with our eSIMs. The points below match our published AI Safety Policy and legal pages, and can be quoted as-is.
- Automated AI assistance available 24 hours (it is not a human-staffed service).
- Helps travelers organize first steps in theft, sudden illness or SIM trouble; produces local-language cards to show people, and drafts for submission to police or insurers.
- Pre-departure prevention (passport expiry, travel authorizations, check-in) is part of Premium.
- User data is not used to train general-purpose AI. AI processing uses the OpenAI API with storage disabled on OpenAI's side (store:false).
- Uploaded photos have location metadata removed and are deleted within 24 hours at most. Conversations and generated output are deleted 30 days after the trip ends.
- Sensitive documents are stored on-device by default; cloud backup is optional and zero-knowledge (we cannot read it).
- Emergency numbers, embassies and medical contacts prioritize official sources; the AI does not assert what it cannot verify. In a life-threatening emergency, contacting local police, ambulance or medical services always comes first.
By the numbers
- eSIM coverage: 180 countries
- Selling overseas SIMs in Japan since 2014
- Emergency SOS: 20 extra messages / 24 hours per activation, free (up to twice per trip)
- Data retention: photos ≤ 24 hours; conversations & output deleted 30 days after the trip
Story angles we can speak to
- Constrained-by-design AI safety — why an emergency AI should not be allowed to generate critical facts (see the AI Safety Policy)
- A one-person company building with AI coding agents — how a solo founder shipped a cross-border e-commerce platform and an AI product, including the honest division of labor and failures
- Traveler emergencies — first-response and language barriers for visitors to Japan and Japanese travelers abroad
- UX for people who aren't good with phones — design that works for seniors and first-time travelers
Logos & assets
Free to use for editorial coverage (please don't alter proportions or colors).
- Travel AI Rescue logo (horizontal): logo-en-h.webp / (square): logo-en-sq.webp
- PANAM TravelSIM brand logo: logo-en.png
- Product screenshots, founder photos and high-resolution assets: request by email (sent same day)
For accurate reporting
- Travel AI Rescue is automated AI assistance — not a human rescue service and not 24-hour human support.
- AI output is a draft. Please avoid phrasing like "issues police-accepted documents".
- Official names: PANAM TravelSIM (service) / Travel AI Rescue (AI feature) / Jag Project, LLC (operator).
Primary sources
AI Safety Policy · Sub-processors · Privacy Policy · Travel AI Rescue Terms · Legal / Business disclosure · About us
Standard boilerplate (short/long), a data-flow overview and press test accounts are in preparation — email us and we'll send them within 24 hours.